AI monetization
When does billing by the action cost more?
Salesforce lists Agentforce at $2 per conversation or $0.10 per standard action with Flex Credits. At those rates, the two charges match at 20 actions per conversation.
- Flat rate
- $2.00
- 10 actions
- $1.00
- 20 actions
- $2.00
- 30 actions
- $3.00
Illustrative charges in USD at Salesforce’s published rates.
What to test. Count how many billable actions it takes different customers to complete the same task. That range shows how much their bills could vary under per-action pricing.